Privacy Policy

We collect information you provide directly to us when booking rides, creating an account, or contacting customer support. This includes: • Personal Information: Name, email address, phone number, and address • Booking Information: Pickup/drop locations, travel dates, passenger count, vehicle preferences • Payment Information: Payment method details processed through secure payment gateways • Device Information: IP address, browser type, device type, and operating system • Location Data: GPS data when you use our booking services (with your consent)

We use the information we collect to: • Process and manage your cab bookings • Communicate with you about your rides, confirmations, and updates • Provide customer support and respond to inquiries • Improve our services, website, and user experience • Send promotional offers and discounts (with your consent) • Ensure safety and security of rides through GPS tracking • Comply with legal obligations and resolve disputes

We do not sell your personal information. We may share your information with: • Drivers: Name and pickup/drop details necessary to complete your ride • Payment Partners: Secure payment processing through authorized gateways • Service Providers: Third-party services that help us operate (SMS, email, analytics) • Legal Requirements: When required by law, court order, or government regulation • Safety: To protect the safety of our customers, drivers, and the public

We implement industry-standard security measures to protect your personal information: • SSL/TLS encryption for all data transmission • Encrypted storage of sensitive information • Regular security audits and vulnerability assessments • Access controls limiting employee access to personal data • Secure payment processing compliant with PCI DSS standards

You have the right to: • Access and review your personal information • Update or correct inaccurate information • Delete your account and associated data • Opt-out of promotional communications • Request a copy of your data in a portable format • Withdraw consent for data processing at any time

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for booking functionality cannot be disabled.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or email. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: • Email: privacy@fastride.com • Phone: 847-092-8887 • Address: L-14, Vijay Vihar, Rohini Sector-4, New Delhi - 110085, India